The Customer Journey
At Fleur, we seek to guide our buyers every step of the way. Our comprehensive Customer Journey Schedule takes purchasers from the point of Sale Agreed, through Reservation, Exchange, Completion and After Sales.
Our promise is to provide home buyers with a professional and helpful service.
Steps to your new home …
Congratulations! You’ve reserved your Fleur home.
YOUR NEW HOME
Let us take you through the details of your home and choices available
JOURNEY TO COMPLETION
My house is not yet built. What is the completion date process?
The big events – Exchange of Contracts
You’re moving in! We will meet you at your new home on the day of completion.
After you move in, we want to ensure complete satisfaction. Plus, your Warranty explained.
“Fleur provided excellent communications throughout the build process - they answered all our queries and always found solutions."
VIEW OUR HOMES